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Our frequently asked questions page provides information on accounts, support and general inquires. If you have a question or need additional information that is not provided on this page, please contact our office or live chat for assistance.
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You can access our support department through the Live Chat. This feature is available by simply clicking on the “Launch Chat” link below. Once the live chat window appears, you can select the department and begin communicating.
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We can provide remote support in order to resolve complex problems. Prior to accessing our remote support, you would need to notify one of our support representative in order to assist you with the connection.
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If you are not familiar on how to utilize the trading platform, we have many video tutorials that can assist you with the features that the software has to offer. If you need further assistance, please contact our office or live chat.
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